If you get an error when trying to connect your Dapper Wallet account to Aera by OneFootball you will see a notification window on your screen about the error.
First, please try again to connect your account. In some cases this is enough to solve the problem. If the issue persists, you can reach out to us and we'll directly investigate the problem.
In the image below you can see an error notification test, to give you a clear idea on what it looks like. In the middle of the notification you can find the transaction ID.
It is the long string of letters and numbers. There is also a copy button to easily collect that information.
When contacting us about this problem, please always provide the transaction ID. This will help us to identify the issue and support you more quickly.